faq

An evacuation chair is a specialist piece of equipment that has been specifically designed to enable the safe escape of a mobility impaired person from a building during and emergency situation.  

Tracked evacuation chairs enable the evacuee to be strapped safely and comfortably within, whilst trained personnel push the chair to a place of safety in a similar way to a wheelchair. The tracked chairs enable safe transit down stairways, therefore making them ideal for multi-level buildings.

The transport chair is specifically designed for same-floor usage and is not suitable to carry a impaired person down a set of stairs. The evacuation chair is specifically designed to bring a person safely down the stairs.

Yes. The evacuation chairs are designed for a single operator to use. However, we do recommend, for best practice, that at least two people are available as one can then assist with the opening of doors, check for any potential hazards ahead.

Although the evacuation chairs are easy to use, when it comes to an emergency situation we believe that professional training can further enhance how effective your evacuation equipment can be used in an emergency situation.

No. The Evacusafe evacuation chairs are only designed to go downstairs, which is the most common emergency situation.

We would be happy to discuss the possibilities for a business relationship. You can either reach ARKY via email on sales@arkycase.com, via phone on +31 (0) 50 311 60 85 or you can fill in the contact form. We will get in touch with you as soon as possible.

The shipping costs depend on the order volume and delivery address. Please fill in the contact form and you will be gladly provided with these costs.

All the ARKY products are well-stocked. Within Europe the lead time is 2-5 working days. We have a warehouse in New Jersey as well, to ensure fast delivery of selected products throughout the US and Canada.

A warranty of 2 years applies to all products of ARKY.

Yes, the backpacks are a perfect solution to take the AED with you. They are perfectly suitable for events and sports clubs. There are two types available, a compact and a large model.