Frequently asked questions

I would like to become a dealer, what to do?

We would be happy to discuss the possibilities for a business relationship. You can either reach ARKY via email on, via phone on +31 (0) 50 311 60 85 or you can fill in the contact form. We will get in touch with you as soon as possible.

What are the shipping costs?

The shipping costs depend on the order volume and delivery address. Please fill in the contact form and you will be gladly provided with these costs.

What is the delivery time?

All the ARKY products are well-stocked. We aim to ship our products within 24h after the order is placed. Our Us warehouse is based in New Jersey, to ensure fast delivery of selected products throughout the US and Canada.

What is the warranty?

A warranty of 2 years applies to all products of ARKY.

Are all the ARKY AED backpacks able to carry an AED?

Yes, the backpacks are a perfect solution to take the AED with you. They are perfectly suitable for events and sports clubs. There are two types available, a compact and a large model.

Does my AED fit in the ARKY Perspex wall mount?

This product is designed for compact AED’s. By storing the AED in the ARKY wall mount, the defibrillator is easily accessible for all users.

Is it possible to add branding to the ARKY cabinets?

Yes, this is possible. We try to meet all wishes when it comes to customization.

Are there installation guides available for the ARKY cabinets?

You can download the installation guides on our website. If there are still questions, please feel free to contact us. We are more than happy to help you.

How does the alarm work?

The alarm works on a magnet. There is a switch on the side of the alarm body. Make sure that the switch is set to ‘on’. The alarm is triggered as soon as the door of the cabinet is opened. It shuts down when the door is closed.  The alarm is operated by 3x 1.5V LR44 button cell batteries and produces 105dB.

Does my AED fit in the ARKY cabinets?

The ARKY cabinets can house AED’s of all brands.


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